Nándor Ras

Technical Support Engineer

About Me

Hello! I'm Nándor Ras, a Technical Support Engineer with a passion for solving complex IT issues, ensuring customer success, and optimizing technical workflows. I bring experience in system troubleshooting, ticket resolution, and end-user training.

Skills

Technical Support
Windows & Linux
Networking
Help Desk Systems
Customer Service
Problem Solving
Scripting (Bash, PowerShell)
Remote Desktop Tools

Portfolio

Automated Troubleshooting Script

Developed a PowerShell script that automates routine diagnostics, saving 40% of support time for recurring issues.

Knowledge Base Setup

Created an internal knowledge base for faster Tier 1 support handoff, improving resolution time by 30%.

Contact

Email: nandor.ras@example.com

LinkedIn: linkedin.com/in/nandorras